About Us

Best Practice Training & Development was founded in 1997 to promote excellence in customer contact and service leadership. Since then, we have become one of the UK's leading training organisations.

Mission

Our mission is to be an exceptional and responsive training provider - providing life-changing education and training that improves skills, wellbeing and inclusion - moving learners closer to work and helping them progress in work - in order to improve the life opportunities and outcomes for our learners and their families.

Values

We are guided in everything we do by our five core values:

• High standards
• Inclusive
• Innovative
• Focused
• Integrity

Our fully-accredited Workplace Learning programmes deliver sustainable improvements in skills and performance for all levels of staff, from frontline staff to team leaders and managers.

We are an approved Apprenticeship provider and have delivered successful programmes for many small and large organisations.

Our Distance Learning programmes provide flexible learning opportunities in a wide range of subject areas for individuals - whether employed or seeking work.

Our Community Learning programmes deliver improved skills and confidence and help improve employment opportunities. Up to 35% of our learners progress into employment after completing our courses.

Quality and Professionalism

We have an unwavering commitment to quality and professionalism. This focus ensures that every programme is delivered to the highest professional standards.

We are based in South West Hertfordshire. Our tutors, trainers and assessors are located throughout England.