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ILM Level 3 Certificate in Principles of Leadership and Management

This nationally recognised qualification provides you with core knowledge on what it takes to organise, manage and motivate work teams. It will allow you to become confident in your ability to perform in your role, as you learn the tools and techniques necessary for developing yourself as a leader. Organisation and work delegation processes will be explored, alongside the most effective techniques for managing conflict.

After successfully completing the course, you will receive a nationally recognised qualification in this subject area which can enhance your CV and boost career prospects and opportunities.

Full tutor and customer service support will be provided throughout the course.

What you will learn

This course is split into 10 manageable units:

Unit 1: Solving problems and making decisions

Unit 2: Planning and allocating work

Unit 3: Understanding conflict management in the workplace

Unit 4: Understanding stress management in the workplace

Unit 5: Understanding discipline in the workplace

Unit 6: Understanding the induction of new staff in the workplace

Unit 7: Understanding performance management

Unit 8: Understanding organising and delegating in the workplace

Unit 9: Lead and motivating a team effectively

Unit 10: Understanding leadership


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