Best Practice

Transforming Skills, careers and lives.

Workplace learning

Our inspirational Workplace learning programmes promote excellence in a wide range of business and transferable skills - from Business Administration to Warehousing and Logistics - stimulating high performance, employee engagement and career progression.

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Short
Courses

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NVQ, Certificate and Diploma Programmes

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Apprenticeship Programmes

Short Courses

Our short in-company courses drive performance improvements in a range of subjects from customer service to management. We can customise our existing programmes, or design a course from scratch to meet your specific company requirements.

CS Customer Service and
Contact Centres
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LM Leadership and
Management
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CM Coaching and
Mentoring
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IT Information
Technology
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ST Sales and
Telesales
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TS Transferable
Skills
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NVQ, Certificate and Diploma Programmes

Our NVQ, Certificate and Diploma programmes provide recognition and promote career development.

You may be eligible for government funding for these courses. Please contact us for more details.

BABusiness
Administration
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CSCustomer
Service
arrow
CMCoaching and
Mentoring
arrow
CCContact
Centre
arrow
LMLeadership and
Management
arrow
STSales and
Telesales
arrow
WLWarehousing and
Logistics
arrow
LDLearning and
Development
arrow
ITInformation
Technology
arrow

Apprenticeship Programmes

Apprenticeship programmes offer cost-effective funded learning for learners of all ages.

Subject to eligibility criteria, almost anyone may undertake an apprenticeship - whether they are a newly employed staff member or an existing employee.

Larger organisations can purchase apprenticeship training through the new Apprenticeship levy.

If you are a smaller organisation, you will qualify for government funding and pay just 10% towards the cost of the training.

BABusiness
Administration
arrow
CSCustomer
Service
arrow
CCContact
Centre
arrow
LMLeadership and
Management
arrow
STSales and
Telesales
arrow
LDLearning and
Development
arrow
ITInformation
Technology
arrow
WLWarehousing and
Logistics
arrow
Head of HR, ING Direct

"The BTECs are the highlight of the programme as we are the first direct bank to offer these qualifications to its staff. "Best Practice has and is still delivering the service and care that we here at ING Direct value, which has made Best Practice a fantastic choice for our NVQ/BTEC provider."

Contact Centre Manager

Speak to one of the team on 01923 225225 or drop us a line at info@bestpractice.uk.com