Short courses in Sales and Telesales
Everything is flexible.
Just tell us about the issues you face and how you want things to improve – and we'll work with you to design a programme that's exactly right for you!
Course content may include:
- Understanding customer psychology
- Understanding the buying process
- Principles of selling
- Customer needs and wants
- Knowing your unique sales proposition
- Communicating features and benefits
- Knowing your customers
- Building rapport
- Successful telephone selling
- Establishing customer needs
- Questioning and listening
- Qualifying customer intent
- Dealing with customer objections
- The stages of negotiation
- Enhance overall sales performance
- Cross-selling and up-selling
- Closing and gaining commitment
Just click on the button below and we'll contact you to arrange a confidential discussion.